.customerService .strongTitle[data-v-9ac5d02c]{margin-top:20px;color:var(--color-yellow4);font-size:20px;text-align:center}.customerService .claim-off[data-v-9ac5d02c]{color:#7eabd6}.customerService .claim-on[data-v-9ac5d02c]{color:#e37e84}.custom-content[data-v-9ac5d02c]:last-child{border-bottom:0}.footer-btn[data-v-9ac5d02c]{border-color:transparent;font-size:18px}.footer-btn.confirm[data-v-9ac5d02c]{background-color:#e4dfdd}.listGroup[data-v-9ac5d02c]{border:0;padding-left:20px;padding-right:20px;box-shadow:0 -1px 5px 0 rgba(0,0,0,.05)}.strongTitle+.listItem[data-v-9ac5d02c]{padding:0}.strongTitle+.listItem .list-header[data-v-9ac5d02c]{margin:0}.listItem[data-v-9ac5d02c]{padding-left:15px;padding-right:15px}.listItem .list-title[data-v-9ac5d02c]{font-size:18px;font-weight:500;color:#836f75;position:relative;display:flex;align-items:center}.listItem .list-title.is-deco[data-v-9ac5d02c]{font-weight:inherit}.listItem .list-title.is-deco[data-v-9ac5d02c]:before{content:"";background-color:var(--color-brown);width:7.5px;height:18px;display:block;position:absolute;left:-15px}.listItem[data-v-9ac5d02c] .el-collapse-item__header{font-size:18px;height:inherit;padding-top:4px;padding-bottom:4px;background:none}.listItem[data-v-9ac5d02c] .el-collapse-item__header>.list-title:before{content:"";background-color:var(--color-yellow);width:7.5px;height:18px;display:block;position:absolute;left:-15px}.listItem[data-v-9ac5d02c] .el-collapse-item__header.is-active>.list-title:before{background-color:var(--color-red2)}.listItem[data-v-9ac5d02c] .el-icon-arrow-right{display:flex;align-items:center;font-weight:bolder;margin-right:0}.listItem[data-v-9ac5d02c] .el-icon-arrow-right:before{color:var(--color-yellow)}.listItem[data-v-9ac5d02c] .el-collapse-item__wrap{overflow:inherit;position:relative}.listItem .el-divider[data-v-9ac5d02c]{margin-left:-35px;background-color:var(--color-yellow)}.listItem .el-divider>.el-divider__text[data-v-9ac5d02c]{color:#898989;font-weight:300}.listItem .list-content[data-v-9ac5d02c]{color:#898989;font-size:16px;position:relative;white-space:pre-line}.listItem .list-content .feedback-btn[data-v-9ac5d02c]{border-radius:0;border:1px var(--color-yellow4) solid;color:var(--color-yellow4);font-weight:300;font-size:16px}.listItem .list-footer[data-v-9ac5d02c]{display:flex;justify-content:space-between;align-items:center}.listItem small[data-v-9ac5d02c]{font-size:12px}.listItem .status[data-v-9ac5d02c]{font-size:14px;display:flex;align-items:center}.listItem .status[data-v-9ac5d02c]:before{margin-right:5px;content:"";display:inline-block;width:16px;height:16px}.listItem .status.is-reply[data-v-9ac5d02c]{color:#2bac38}.listItem .status.is-reply[data-v-9ac5d02c]:before{background-image:url(../img/status-check.b8625236.svg)}.listItem .status.is-noreply[data-v-9ac5d02c]{color:#7f92a4}.listItem .status.is-noreply[data-v-9ac5d02c]:before{background-image:url(../img/status-warning.0101b236.svg)}.listItem .status.is-closed[data-v-9ac5d02c]{color:#8e8e8f}.listItem .status.is-closed[data-v-9ac5d02c]:before{background-image:url(../img/status-doc-checcked.bed0ba3f.svg)}.listItem .viewAndReplay[data-v-9ac5d02c]{color:var(--color-brown)}.custom-step[data-v-9ac5d02c] .el-step.is-vertical{align-items:baseline;margin-bottom:6px}.custom-step[data-v-9ac5d02c] .el-step.is-vertical .el-step__line{top:12px;bottom:-12px;width:1px;background-color:var(--color-yellow)}.custom-step[data-v-9ac5d02c] .el-step.is-vertical .el-step__head{border-color:var(--color-yellow)}.custom-step[data-v-9ac5d02c] .el-step.is-vertical .el-step__icon{background-color:var(--color-yellow)}.custom-step[data-v-9ac5d02c] .el-step.is-vertical .el-step__icon-inner{color:#fff}.custom-step[data-v-9ac5d02c] .el-step.is-vertical .el-step__description,.custom-step[data-v-9ac5d02c] .el-step.is-vertical .el-step__title{color:#898989}.customerService .strongTitle[data-v-9ac5d02c]{border:2px dashed var(--color-yellow);border-radius:12px;margin:0 20px;font-size:18px;padding:6px 0}.listGroup[data-v-9ac5d02c]{box-shadow:none}.listItem .el-collapse-item__header>.list-title[data-v-9ac5d02c]:before{width:8px;height:8px;border-radius:50%}